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39 articles

How to login to cPanel

Last Updated: April 24, 2021

You have now registered for your web hosting account and you would like to know how to login to your account. So , once your domain has been registered and propagated on the internet (this usually takes 2 – 24 hours under normal circumstances) The control panel can be found https://yourdomain.co.zw:2083* replacing yourdomain.co.zw with your...

What is the Php.ini file and how to use it

Last Updated: April 24, 2021

The Php.ini file is a configuration file, storing standard settings and characteristics of your website. The file is the first one to be accessed and read as the website is being loaded. The basic settings are the first to be set up, but as the website grows, so will some of the attributes within the...

Adding your contact information

Last Updated: July 21, 2021

One needs a point of contact that is outside of the domain, as if anything happens to the domain emails, you would not be able to access them or get notifications. To set or update your contact information: Click on Contact Information: Enter your primary email in the first text box and secondary (optional) in...

cPanel Style/ Theme

Last Updated: July 21, 2021

One can change the cPanel interface theme, there are four standard options to choose from, which can be further customised by the Administrator or a Reseller. Click on Change Style under PREFERENCES: Depicted will be four themes, each displaying how each look once applied. To apply one simply clicks on the upper right corner icon labelled Apply. 

Changing cPanel Password

Last Updated: July 21, 2021

When logged into cPanel Dashboard, one can change their password (this is recommended to be done regularly as a security measure, nobody would want their website to be hacked). To change one’s password: Click on the username (User Preference) arrow, which then drops down Account Preferences, Password & Security, Change Language, Change Style, Contact Information...

Disk Usage

Last Updated: April 24, 2021

This allows one to access and view how much disk space in the directory has been used.

Directory Privacy

Last Updated: April 24, 2021

This functionality was created for management of access to one’s folders, prevalent when working as a team on a website.

Change Language

Last Updated: May 27, 2021

The First Step is to log in to your cPanel Control Panel. You should be able to log in at: http://www.Your_Domain.com:2083 (where Your_Domain.com is your actual domain). After Logged in Click on the “Change Language” Icon Located Under the “Preferences” Heading To change the default language: 1. Select a language from the Set Language to the drop-down menu. 2. Click Change....

Managing Sub Domains

Last Updated: May 28, 2021

This Article Includes: Adding a Sub Domain, Enabling & Disabling a Sub Domain, & DNS Requirments for Sub Domains. The First Step is to login to your cPanel Control Panel. You should be able to login at: http://www.Your_Domain.com:2082 (where Your_Domain.com is your actual Domain). Add a Subdomain To create a subdomain: – Click on the “Sub Domains” Icon Under the “Domains” Heading....

Parked Domains

Last Updated: May 28, 2021

This Article Includes: Adding, Removing, Enabling & Disabling a Parked Domain & DNS Requirments. The First Step is to login to your cPanel Control Panel. You should be able to login at: http://www.Your_Domain.com:2082 (where Your_Domain.com is your actual Domain). Create a Parked Domain To add a parked domain: – Click on the “Parked Domains” Icon Under the “Domains” Heading. 1. Enter the...

Add On Domains

Last Updated: July 19, 2021

This Article Includes: Adding, Removing, Enabling & Disabling an Add On Domain & DNS Requirments. The First Step is to log in to your cPanel Control Panel. You should be able to log in at: http://www.Your_Domain.com:2083 (where Your_Domain.com is your actual domain). NOTE: This Feature will Only be available if you have a Multi-Domain Plan (eg; Hosting plan for...

Domain Redirects/Forwarding

Last Updated: May 28, 2021

This Article Includes: Adding, Removing, Enabling & Disabling a Domain Redirects & DNS Requirments. The First Step is to log in to your cPanel Control Panel. You should be able to log in at: http://www.Your_Domain.com:2082 (where Your_Domain.com is your actual domain). Create a Redirect To add a redirect: Click on the “Redirects” Icon Under the “Domains” Heading. 1. Use the drop-down menu...

Backups

Last Updated: July 19, 2021

This Article Includes: Full and Partial Backups, Downloading and Restoring Backups. The Backups area provides a basic interface for downloading and storing all or some of the website’s files, databases, forwarders, and filters. This tool may be useful for more experienced users who wish to expedite the backup process. NOTE: Although All of our servers have full...

Using Web Disk

Last Updated: May 28, 2021

This Article Includes: Using WebDisk to Manage your Websites files from your Desktop.   The First Step is to log in to your cPanel Control Panel. You should be able to log in at: http://www.Your_Domain.com:2083 (where Your_Domain.com is your actual Domain). After Logged In, Click on the “Web Disk” Icon Under the “Files” Heading. cPanel offers a Web Disk application...

Using The File Manager

Last Updated: May 28, 2021

This Article Includes: Using the File Manager to edit and update your websites files. The First Step is to log in to your cPanel Control Panel. You should be able to log in at: http://www.Your_Domain.com:2083 (where Your_Domain.com is your actual Domain). After Logged In, Click on the “File Manager” Icon Under the “Files” Heading. File Manager: The File Manager...

Managing FTP Accounts

Last Updated: May 28, 2021

This Article Includes Adding, Editing, Deleting, and Managing Your FTP Accounts.   The First Step is to log in to your cPanel Control Panel. You should be able to log in at: http://www.Your_Domain.com:2083 (where Your_Domain.com is your actual Domain). After Logged In, Click on the “FTP Accounts” Icon Under the “Files” Heading. FTP stands for File Transfer Protocol, a...

Legacy File Manager

Last Updated: May 28, 2021

This Article Includes: Using the Legacy File Manager   The First Step is to log in to your cPanel Control Panel. You should be able to log in at: http://www.Your_Domain.com:2083 (where Your_Domain.com is your actual Domain). After Logged In, Click on the “Legacy File Manager” Icon Under the “Files” Heading. The Legacy File Manager offers file manipulation options in an...

Latest Visitors ( logs and stats)

Last Updated: May 28, 2021

The First Step is to login to your cPanel Control Panel. You should be able to login at: http://www.Your_Domain.com:2082 (where Your_Domain.com is your actual Domain). After Logged In, Click on the “Latest Visitors” Icon Under the “Logs” Heading. Viewing Latest Visitors: This function will show information regarding the last 300 people to visit your website. To begin, click the...

Using Webalizer Stats

Last Updated: May 28, 2021

This Article Includes: Reading the Charts Showing your Website Stats in Webalizer.   The First Step is to log in to your cPanel Control Panel. You should be able to log in at: http://www.Your_Domain.com:2083 (where Your_Domain.com is your actual Domain). After Logged In, Click on the “Webalizer” Icon Under the “Logs” Heading. Webalizer is a complex statistical analysis program capable...

Analog Stats

Last Updated: May 28, 2021

The First Step is to log in to your cPanel Control Panel. You should be able to log in at: http://www.Your_Domain.com:2083 (where Your_Domain.com is your actual Domain). After Logged In, Click on the “Analog Stats” Icon Under the “Logs” Heading. Analog is a program that lets you monitor your website’s traffic. The information is compiled into months so that it...

Bandwidth

Last Updated: May 28, 2021

This Article Includes: Reading the Bar and Pie Charts Showing your Bandwidth Usage.   The First Step is to log in to your cPanel Control Panel. You should be able to log in at: http://www.Your_Domain.com:2083 (where Your_Domain.com is your actual Domain). After Logged In, Click on the “Bandwidth” Icon Under the “Logs” Heading. This feature displays bandwidth usage information,...

Raw Access Logs

Last Updated: May 28, 2021

This Article Includes: Accessing and Downloading your Raw Access Logs.   The First Step is to log in to your cPanel Control Panel. You should be able to log in at: http://www.Your_Domain.com:2083 (where Your_Domain.com is your actual Domain). After Logged In, Click on the “Raw Access Logs” Icon Under the “Logs” Heading. Raw access logs are text files that contain...

AW Stats

Last Updated: May 28, 2021

This Article Includes: Reading the Charts Showing your Website Stats in AWStats.   The First Step is to log in to your cPanel Control Panel. You should be able to log in at: http://www.Your_Domain.com:2083 (where Your_Domain.com is your actual Domain). After Logged In, Click on the “AWStats” Icon Under the “Logs” Heading. AWStats (Advanced Web Statistics) displays information about who is...

Creating & Managing MySql Databases

Last Updated: May 28, 2021

This Article Includes: Creating a Database, Creating & Deleting Database User, Assigning User Privileges, Repairing Database. The First Step is to log in to your cPanel Control Panel. You should be able to log in at: http://www.Your_Domain.com:2083 (where Your_Domain.com is your actual Domain). After Logged In, Click on the “MySql Databases” Icon Under the “Databases” Heading. Create a Database To...

MySql Database Wizard

Last Updated: May 28, 2021

This Article Includes: Instructions for Using The MySql Database Wizard. The First Step is to log in to your cPanel Control Panel. You should be able to log in at: http://www.Your_Domain.com:2083 (where Your_Domain.com is your actual Domain). After Logged In, Click on the “MySql Database Wizard” Icon Under the “DataBases” Heading. cPanel can guide you through the process of setting...

Using PhpMyAdmin

Last Updated: May 28, 2021

After Logged In, Click on the “PhpMyAdmin” Icon Under the “DataBases” Heading. phpMyAdmin is a third-party tool included with cPanel, used for manipulating MySQL databases over the Internet. Using phpMyAdmin, you can add and drop databases, create, alter, and delete tables, add, edit, and delete fields, execute SQL statements, and manage users, keys, and permissions. For more information regarding all of...

Remote MySql

Last Updated: May 28, 2021

This Article Includes: Instructions for Using The MySql Database Remote Access. Remote MySQL Database Connections Databases in cPanel can be accessed remotely, by other web servers. This can be useful if you wish to allow applications such as shopping carts or guestbooks on your other servers to access the databases. After Logged In, Click on the “Remote...

Apache Handlers

Last Updated: May 28, 2021

This Article Includes: Adding and Removing Apache Handlers After Logged in Click on the “Apache Handlers” Icon Located Under the “Advanced” Heading Apache handlers control how your site’s Apache webserver software manages certain file types and file extensions. Apache comes configured to handle CGI scripts and server-parsed files. Their file extensions include: .cgi, .pl, .plx, .ppl, .perl, and .shtml. You...

Custom Error Pages

Last Updated: May 28, 2021

This Article Includes: Using Custom Error Pages. After Logged in Click on the “Error Pages” Icon Located Under the “Advanced” Heading Error pages inform visitors whenever there is a problem accessing your site. Each problem has its own code (such as 404, 500, etc.) and a corresponding error page. Basic error pages are automatically provided by the webserver. However, cPanel...

MIME Types

Last Updated: May 28, 2021

This Article Includes: Adding and Removing Mime Types.   After Logged in Click on the “MIME Types” Icon Located Under the “Advanced” Heading MIME types relay information to the browser about how to handle file extensions. Adding MIME types is useful for enabling visitors’ browsers to handle new technologies as they come out. cPanel lets you add new MIME types...

Index Manager

Last Updated: May 28, 2021

This Article Includes: Using the Index Manager Feature.   After Logged in Click on the “Index Manager” Icon Located Under the “Advanced” Heading When accessing a directory (rather than a page) on your site, a visitor will typically see the index page for that directory. If no index page exists, the browser will display a list (or index) of the...

FrontPage Extensions

Last Updated: May 28, 2021

This Article Includes Adding, Installing, Re-Installing FrontPage Extensions.   After Logged in Click on the “FrontPage Extensions” Icon Located Under the “Advanced” Heading This Page will provide buttons for Installing, Removing, and Re-Installing FrontPage Extensions.   NOTE: In order for FrontPage Extensions to work on Add-On Domains, and Sub Domains, They must be installed on the Primary Domain also. FrontPage...

Cron Jobs

Last Updated: May 28, 2021

This Article Includes: Adding, Editing, Removing Cron Jobs. After Logged in Click on the “Cron Jobs” Icon Located Under the “Advanced” Heading Cron jobs are scheduled tasks that take place at predefined times or intervals on the server. Often, a cron job is a series of simple tasks executed from a script file. cPanel offers this screen as a tool...

How to change your default Index page for your website

Last Updated: June 30, 2021

The hosting server searches for specific file names to serve as a home page for your website. This default file name order that the server searches for is index.htm, index.html, index.php and default.htm. If you want you can change the index file name that the server will search for by editing the .htaccess file. For...

How to install an SSL Certificate on cPanel

Last Updated: June 30, 2021

To install an SSL certificate on cPanel you can follow the following steps  Step 1Log into cPanel , you can do this by using a url like https://yourdomain.com/cpanel (replacing yourdomainname.com with your actual domain name)  Once logged in navigate down to Lets Encrypt SSL which is found under the security tab as per the image...

HOW TO RESET THE DNS ZONE.

Last Updated: August 23, 2021

The Domain Name System is a hierarchical and decentralized naming system for computers, services, or other resources connected to the Internet or a private network. It associates various information with domain names assigned to each of the participating entities. There are some instances where the domain zone is not responding to calls properly, e.g. you...

HOW TO CHANGE THE IP ADDRESS TO YOUR WEBSITE.

Last Updated: August 24, 2021

This article will teach you how to rather change your IP address to your domain . In the event you want your domain to point to a different server without having to change the nameservers you can modify the DNS zone by updating the A records to point to the desired server. This article will...

How to update php timezone.

Last Updated: August 25, 2021

1. Log into your Cpanel using domain.co.zw/cpanel 2. Scroll down to Softwares and click MultiPHP INI Editor 3. Click Editor Mode and 4. Click the drop-down to select the domain 5. Go to https://www.php.net/manual/en/timezones.php and copy your timezone 6. Paste the command below:- date.timezone = Africa/Harare(example)

FAQs: C-Panel Migration

Last Updated: August 2, 2022

Here are the most frequently asked questions about migrating from C-panel. This article is to help you answer some of the most common questions about Direct Admin and the migration process. If you have any questions not mentioned here, feel free to contact support.   Q: Will my website data be lost? A: No data...