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Troubleshooting

9 articles

My service has been suspended

Last Updated: June 22, 2022

If you have received notification that your service has been suspended and asking yourself what just happened,  Here are common issues on what might have happened and how to get yourself re-activated.  Click on one of the following depending on what your service might have been suspended for   Non Payment – Invoice Overdue  SPAM  High...

What are inodes and how to reduce them ?

Last Updated: July 22, 2021

What Is Inode?   An inode is a record in a disk table, which contains information about a file or folder such as its size, owner, device node, socket, pipe, etc., except data content and file name. The number of inodes on your account equals the number of files and folders you have on it....

My Website Appears to be down

Last Updated: May 29, 2021

This Article includes troubleshooting steps to determine why you are not able to access your website by Browser. NOTE: While many of the things listed below may seem like simple, common sence type things, please bare in mind it is easy to make a mistake, and this Article is based on common occurances we have experienced....

My Page is Not There after Uploading it to the server

Last Updated: May 29, 2021

I Cannot Access My Pages by Browser after I Upload them: The Only way this can happen is if you are uploading to the wrong directory. Please ensure you are uploading to the correct directory on the server. NOTE: This Assumes you can actually see that the pages were uploaded to the server in the Remote frame...

Getting Error Page when Accessing your Website – Error Codes and Quick Fixes

Last Updated: May 29, 2021

HTTP Error Codes HTTP codes describe the status of a URL when a visitor tries to access it, and include error messages that result when visitors encounter problems on a website. The codes are three-digit numbers. There are 5 classes of HTTP codes, divided into categories by the first digit. * A first digit of...

Distributed Denial of Service(DDoS)

Last Updated: May 29, 2021

DDoS attacks are malicious attempts to make a server or network resource unavailable to its intended users, usually by temporarily or indefinitely interrupting or suspending the services of a host connected to the internet. Unlike (DoS) “Denial of Service attack”, a (DDoS) “Distributed Denial of Service Attack” uses many computers and internet connections, in other...

Windows 98/NT/2000/XP Flush DNS

Last Updated: May 28, 2021

READ FIRST: You should make note of the Instructions below, and close all open Browser Windows and Close Your Email Software BEFORE flushing your DNS. Flushing the DNS on Windows is an easy process, outlined below is the steps that should be run if you wish to clear your DNS cache. #1. Open up a command prompt (Start...

Windows Vista / Windows 7 Flush DNS

Last Updated: May 28, 2021

READ FIRST: You should make note of the Instructions below, and close all open Browser Windows and Close Your Email Software BEFORE flushing your DNS. Flushing DNS on newer versions of Windows is almost as easy as the earlier versions but due to Microsofts security additions you must run the command prompt with administrator privileges. #1. Open...

Mac OS X Flush DNS

Last Updated: May 28, 2021

READ FIRST: You should make note of the Instructions below, and close all open Browser Windows and Close Your Email Software BEFORE flushing your DNS. Flushing the DNS in Mac OS X is an easy process, but the steps taken will depend on which version of Mac OS you are running. NOTE: If you are not sure of...